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Compliments and Complaints

At Scrap car removal we always want our customers to be satisfied with the service we provide. Your feedback is very important to us wether its positive or negative to improve our service. We strive to provide you with the best service to meet your needs. Our first priority is to make sure your complaint is solved as soon as possible and receive the best cash for cars service.

We provide effective training to all our staff to better help us solve the issue or forward it to someone who can do it.

Lodging a complaint or compliment is easy just send your accusation to enquiry@scrapcarsremoval.com.au and we will get in touch shortly.

When you get in contact with us if we cannot solve the issue right away we will pass it to our resolution team and from there they will come up with an agreement.

We follow scrap car removal’s privacy policy you can find more information about the policy here

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    What Our Client Say

    Car Removal (𝑮𝒆𝒕 𝑪𝒂𝒔𝒉 𝑭𝒐𝒓 𝑪𝒂𝒓𝒔) Icon Car Removal (𝑮𝒆𝒕 𝑪𝒂𝒔𝒉 𝑭𝒐𝒓 𝑪𝒂𝒓𝒔)

    78 Seville Street, Fairfield East

    4.5 88 reviews

    • Avatar Michael Clinton ★★★★★ in the last week
      Prompt response and quote for vehicle, kept me … More informed when tow truck on the way. Very efficient removal and handover process, would recommend, particularly if you are on a short deadline to remove vehicle.
    • Avatar akashdeep kumar ★★★★★ 3 weeks ago
      After my car broke down on my way from Melbourne … More to sydney near Goulburn, i called several car removal services but no one was ready to pick it up except Car Removal. I got my car picked up the next day morning and they gave me a really good price. I would highly recommend this service.
    • Avatar Sophie Nguyen ★★★★★ 6 months ago
      Definitely a 5 star for their excellent service. … More I rang them at 5pm in the afternoon for a car salvage, they already organized the driver to pick up my car at 7am on the next day. Especially, thanks to Odey for his assistance. I am quite amazed by their prompt and professional service.
    • Avatar Tim K ★★★★★ 6 months ago
      A bit nervous as first time using a wrecker, a … More few dodgy operators out there it seems, and plenty of fake google reviews too (yes it's my first review, but I'm actually genuine!). Thankfully these guys delivered the goods, no complaints at all, although they offered cash, not sure that's allowed in NSW. Anyway, that misunderstanding was soon cleared up, I filled in the form (including me writing in the quoted price), they transferred the quoted amount and txt'd me the receipt before I handed over the key. Off went the old car, goodbye old friend, you served us well. Money appeared in bank a few hours later, very satisfied customer making departing with Alfie a happy experience. Genuine thumbs up.
    • Avatar Joel Battersby ★★★★★ 8 months ago
      So impressed with these guys. On-time, polite, … More professional and honest. Would definitely recommend this company if you’re looking to get your old car removed.
    • Avatar Scot Wallace ★★★★★ 9 months ago
      Very reliable. Not fuss or hassle. Great service. … More
    • Avatar Jac Feng Chew ★★★★★ a year ago
      Very quick and professional. Made a call early … More this morning, gave me the quote and schedule to pick up within the next hour. Driver came around 1 hour later, I received payment and then the car was gone. Good Job!
    • Avatar Hiroki M Rocky ★★★★★ a year ago
      Very fast and reliable car removal service in … More Sydney. It took only a couple of hours to come to my place and in half an hour the services was completed. Great guy Oday took care of my car and got me a great price for even my broken car. Im very happy with it.

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