Compliments and Complaints

At Scrap car removal we always want our customers to be satisfied with the service we provide. Your feedback is very important to us wether its positive or negative to improve our service. We strive to provide you with the best service to meet your needs. Our first priority is to make sure your complaint is solved as soon as possible and receive the best cash for cars service.

We provide effective training to all our staff to better help us solve the issue or forward it to someone who can do it.

Lodging a complaint or compliment is easy just send your accusation to enquiry@scrapcarsremoval.com.au and we will get in touch shortly.

When you get in contact with us if we cannot solve the issue right away we will pass it to our resolution team and from there they will come up with an agreement.

We follow scrap car removal’s privacy policy you can find more information about the policy here

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