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Compliments and Complaints

At Scrap car removal we always want our customers to be satisfied with the service we provide. Your feedback is very important to us wether its positive or negative to improve our service. We strive to provide you with the best service to meet your needs. Our first priority is to make sure your complaint is solved as soon as possible and receive the best cash for cars service.

We provide effective training to all our staff to better help us solve the issue or forward it to someone who can do it.

Lodging a complaint or compliment is easy just send your accusation to enquiry@scrapcarsremoval.com.au and we will get in touch shortly.

When you get in contact with us if we cannot solve the issue right away we will pass it to our resolution team and from there they will come up with an agreement.

We follow scrap car removal’s privacy policy you can find more information about the policy here

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    What Our Client Say

    Scrap Cars Removal - Get Cash For Cars IconScrap Cars Removal - Get Cash For Cars

    78 Seville Street, Fairfield East

    4.5 84 reviews

    • A Google User ★★★★★ 9 months ago
      Oday, who came and picked up my car was friendly, efficient and arrived exactly on time. The specified window was 8-9 am. Oday was there at 8 on the dot.
      Would recommend these guys to anyone needing a car removed
    • Avatar Bree Fitzpatrick ★★★★★ a year ago
      Contacted 10+ places before deciding to with this company. Highest price offered for my 23 year old car. Amazing communication answered every question I had in a timely and professional manner. Extremely flexible pick up service. Payment sent through within an hour of pickup. Would highly recommend for anyone needing to scrap their car and looking for a great price and service.
    • Avatar Cherie Lenon ★★★★★ a year ago
      Excellent communication, quick response and pick up. Exactly on time. Very smooth and hassle free process. (wrecking car) Definitely recommend - Thank you
    • Avatar Chitran Duraisamy ★★★★★ a year ago
      With so many dodgy operators in this business I was very satisfied and would highly recommend this service to others. The initial call/quote range was fair and upon arrival the p/up driver was very professional. Within minutes of him doing the paperwork the money was deposited into my account electronically and an email receipt was sent too. Keep up the great work.

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